Notice of Privacy Practices
Effective date:
June 1, 2025
Conscious.Health LLC
www.conscious.health
info@conscious.health
THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
SUMMARY
This is a summary of how we may use and disclose your protected health information and your rights and choices when it comes to your information. We will explain these in more detail on the following pages.
Your Rights
You have the right to:
Get a copy of your paper or electronic protected health information.
Correct your protected health information.
Ask us to limit the information we share, in some cases.
Get a list of those with whom we’ve shared your information.
Request confidential communication.
Get a copy of this privacy notice.
Choose someone to act for you.
File a complaint if you believe we have violated your privacy rights.
Your Choices
You have some choices about how we use and share information as we:
Communicate with you.
Tell family and friends about your condition.
Collect information from third-party labs, pharmacies, wearables and other providers.
Include you in our member directory.
Market our services.
Raise funds.
Our Uses and Disclosures
We may use and disclose your information as we:
Treat you.
Bill for services.
Run our organization.
Do research.
Comply with the law.
Provide and personalize virtual health services.
Analyze health data for diagnostics and treatment planning.
Coordinate lab testing, prescriptions, and follow-ups.
Address workers’ compensation, law enforcement, and other government requests.
Respond to lawsuits and legal actions.
Purpose
Conscious.Health LLC, a Texas limited liability company, (“We”) respects your privacy. We are also legally required to maintain the privacy of your protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and other federal and state laws.
As part of our commitment and legal compliance, we are providing you with this Notice of Privacy Practices (“Notice”). This Notice describes:
Our legal duties and privacy practices regarding your PHI, including our duty to notify you following a data breach of your unsecured PHI.
Our permitted uses and disclosures of your PHI.
Your rights regarding your PHI.
Contact
If you have any questions about this Notice, please contact info@conscious.health.
PHI Defined
Your PHI:
Is health information about you:
Which someone may use to identify you; and
Which we keep or transmit in electronic, oral, or written form.
Includes information such as your:
Name;
Contact information;
Past, present, or future physical or mental health or medical conditions;
Payment for health care products or services; or
Prescriptions.
Scope
We create a record of the care and health services you receive, to provide your care, and to comply with certain legal requirements. This Notice applies to all the PHI that we generate.
We and our employees and other workforce members follow the duties and privacy practices that this Notice describes and any changes once they take effect.
Changes to this Notice
We can change the terms of this Notice, and the changes will apply to all information we have about you. The new notice will be available on request, in our office, and on our website.
Data Breach Notification
We will promptly notify you if a data breach occurs that may have compromised the privacy or security of your PHI. In some circumstances, our business associates may provide the notification. In limited circumstances when we have insufficient or out-of-date contact information, we may provide notice in a legally acceptable alternative form.
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
You have the right to:
Get a copy of your PHI. You can ask to see or obtain an electronic or paper copy of the PHI that we maintain about you.
Ask us to correct your medical record. You may ask us to correct or amend PHI that we maintain about you that you think is incorrect or inaccurate
Ask us to limit what we use or share. You have the right to ask us to limit what we use or share about your PHI. You can contact us and request us not to use or share certain PHI for treatment, payment, or operations or with certain persons involved in your care. We may require that you submit this request in writing. For these requests:
We are not required to agree;
We may say “no” if it would affect your care; but
We will agree not to disclose information to a health plan for purposes of payment or health care operations if the requested restriction concerns a health care item or service for which you or another person, other than the health plan, paid in full out-of-pocket, unless it is otherwise required by law.
Get a list of those with whom we’ve shared your PHI. You have the right to request an accounting of certain PHI disclosures that we have made. For these requests:
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures, such as any you asked us to make; and
We will provide one accounting a year for free, but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your PHI.
Request confidential communications. You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or at a specific address. For these requests:
You must specify how or where you wish to be contacted; and
We will accommodate reasonable requests.
Make a complaint. You have the right to complain if you feel we have violated your rights. We will not retaliate against you for filing a complaint. You may either file a complaint:
Directly with us by contacting info@conscious.health; or
With the Office for Civil Rights at the US Department of Health and Human Services.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, please contact us and we will make reasonable efforts to follow your instructions.
In these cases, you have both the right and choice to tell us whether to:
Share information, such as your PHI, general condition, or location, with your family, close friends, or others involved in your care.
Share information in a disaster relief situation, such as to a relief organization to assist with locating or notifying your family, close friends, or others involved in your care.
If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest, according to our best judgment. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we will not share your information unless you give us your written permission:
Marketing purposes.
Other uses and disclosures not described in this Notice.
You may revoke your authorization at any time, but it will not affect information that we already used and disclosed.
In the case of fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
Uses and Disclosures of Your PHI
The law permits or requires us to use or disclose your PHI for various reasons, which we explain in this Notice. We have included some examples, but we have not listed every permissible use or disclosure. When using or disclosing PHI or requesting your PHI from another source, we will make reasonable efforts to limit our use, disclosure, or request about your PHI to the minimum we need to accomplish our intended purpose. PHI that the law permits or requires us to disclose may be further shared by recipients and is no longer protected by law or the safeguards and restrictions in place when it is in our possession.
Uses and Disclosures for Treatment, Payment, or Health Care Operations
Treatment. We may use or disclose your PHI and share it with other professionals who are treating you, including doctors, nurses, technicians, medical students, or hospital personnel involved in your care. For example, we might disclose information about your overall health condition to physicians who are treating you for a specific injury or condition.
Billing and payment. We may use and disclose your PHI to bill and get payment from health plans or others. For example, we share your PHI with your health insurance plan so it will pay for the services you receive.
Running our organization. We may use and disclose your PHI to run our practice, improve your care, and contact you when necessary. For example, we may use your PHI to manage the services and treatment you receive or to monitor the quality of our health care services.
Other Uses and Disclosures
We may share your information in other ways, usually for public health or research purposes or to contribute to the public good. For more information on permitted uses and disclosures, see www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. For example, these other uses and disclosures may involve:
Our business associates. We may use and disclose your PHI to outside persons or entities that perform services on our behalf, such as auditing, legal, or transcription. The law requires our business associates and their subcontractors to protect your PHI in the same way we do. We also contractually require these parties to use and disclose your PHI only as permitted and to appropriately safeguard your PHI.
Complying with the law. For example, we will share your PHI if the Department of Health and Human Services requires it when investigating our compliance with privacy laws.
Helping with public health and safety issues. For example, we may share your PHI to:
Report injuries, births, and deaths;
Prevent disease;
Report adverse reactions to medications or medical device product defects;
Report suspected child neglect or abuse, or domestic violence; or
Avert a serious threat to public health or safety.
Responding to legal actions. For example, we may share your PHI to respond to:
A court or administrative order or subpoena;
Discovery request; or
Another lawful process.
Report suspected child neglect or abuse, or domestic violence; or
Avert a serious threat to public health or safety.
However, in many situations we are prohibited from sharing, and will not share, your PHI for investigations or legal actions concerning reproductive health care access and services where that care is lawful as provided. For example, the law prohibits us from using or disclosing your reproductive health care-related PHI in many instances to:
Respond to investigation requests, court orders, or subpoenas seeking information about or imposing liability on any person for seeking, obtaining, providing, or facilitating lawfully provided reproductive health care; or
identify any person that is subject to a criminal, civil, or administrative investigation or legal action, including any in law enforcement investigations, criminal prosecutions, family law proceedings, or state licensure proceedings, for seeking, obtaining, providing, or facilitating lawfully provided reproductive health care.
Some examples of seeking, obtaining, providing, or facilitating reproductive health care include: using reproductive health care; performing, furnishing, or paying for reproductive health care; providing information about reproductive health care; arranging, insuring, administering, providing coverage for, approving, or counseling about reproductive health care; or attempting any of these activities.
For more information on these prohibited uses and disclosures and when the prohibition applies, see https://www.hhs.gov/hipaa/for-professionals/special-topics/reproductive-health/final-rule-fact-sheet/index.html.
Research. For example, we may share your PHI for some types of health research that do not require your authorization, such as if an institutional review board has waived the written authorization requirement because the disclosure only involves minimal privacy risks.
Working with medical examiners or funeral directors. For example, we may share PHI with coroners, medical examiners, or funeral directors when an individual dies.
Responding to organ and tissue donation requests. For example, we may share your PHI to arrange an authorized organ or tissue donation from you or a transplant for you.
Addressing workers’ compensation, law enforcement, or other government requests. For example, we may use and disclose your PHI for:
Workers’ compensation claims;
Health oversight activities by federal or state agencies;
Law enforcement purposes or with a law enforcement official; or
Specialized government functions, such as military and veterans’ activities, national security and intelligence, presidential protective services, or medical suitability.
Reproductive Health Care PHI Uses and Disclosures Requiring an Attestation
By law, if we collect, receive, or maintain PHI that is potentially related to your reproductive health care, in some cases we must obtain an attestation from PHI recipients that they will not use or share that PHI for a purpose prohibited by law. For example, these situations may involve:
Health oversight activities. For example, we may share your reproductive health care-related PHI in some situations for health oversight agency audits or inspections, civil or criminal investigations or proceedings, or licensure actions.
Judicial and administrative proceedings. For example, we may share your reproductive health care-related PHI in some situations in response to a court or administrative order, subpoena, or discovery request.
Law enforcement purposes. For example, we may share your reproductive health care-related PHI in some situations for law enforcement purposes, including in response to a court-ordered warrant or a law enforcement official’s request for information about a victim of a crime.
Coroners or medical examiners. For example, we may share your reproductive health care-related PHI in some situations to a coroner or medical examiner to identify a deceased person, determine cause of death, or other duties as authorized by law.
Notice of Privacy Practices
Effective date:
June 1, 2025
Conscious.Health LLC
www.conscious.health
info@conscious.health
THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
SUMMARY
This is a summary of how we may use and disclose your protected health information and your rights and choices when it comes to your information. We will explain these in more detail on the following pages.
Your Rights
You have the right to:
Get a copy of your paper or electronic protected health information.
Correct your protected health information.
Ask us to limit the information we share, in some cases.
Get a list of those with whom we’ve shared your information.
Request confidential communication.
Get a copy of this privacy notice.
Choose someone to act for you.
File a complaint if you believe we have violated your privacy rights.
Your Choices
You have some choices about how we use and share information as we:
Communicate with you.
Tell family and friends about your condition.
Collect information from third-party labs, pharmacies, wearables and other providers.
Include you in our member directory.
Market our services.
Raise funds.
Our Uses and Disclosures
We may use and disclose your information as we:
Treat you.
Bill for services.
Run our organization.
Do research.
Comply with the law.
Provide and personalize virtual health services.
Analyze health data for diagnostics and treatment planning.
Coordinate lab testing, prescriptions, and follow-ups.
Address workers’ compensation, law enforcement, and other government requests.
Respond to lawsuits and legal actions.
Purpose
Conscious.Health LLC, a Texas limited liability company, (“We”) respects your privacy. We are also legally required to maintain the privacy of your protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and other federal and state laws.
As part of our commitment and legal compliance, we are providing you with this Notice of Privacy Practices (“Notice”). This Notice describes:
Our legal duties and privacy practices regarding your PHI, including our duty to notify you following a data breach of your unsecured PHI.
Our permitted uses and disclosures of your PHI.
Your rights regarding your PHI.
Contact
If you have any questions about this Notice, please contact info@conscious.health.
PHI Defined
Your PHI:
Is health information about you:
Which someone may use to identify you; and
Which we keep or transmit in electronic, oral, or written form.
Includes information such as your:
Name;
Contact information;
Past, present, or future physical or mental health or medical conditions;
Payment for health care products or services; or
Prescriptions.
Scope
We create a record of the care and health services you receive, to provide your care, and to comply with certain legal requirements. This Notice applies to all the PHI that we generate.
We and our employees and other workforce members follow the duties and privacy practices that this Notice describes and any changes once they take effect.
Changes to this Notice
We can change the terms of this Notice, and the changes will apply to all information we have about you. The new notice will be available on request, in our office, and on our website.
Data Breach Notification
We will promptly notify you if a data breach occurs that may have compromised the privacy or security of your PHI. In some circumstances, our business associates may provide the notification. In limited circumstances when we have insufficient or out-of-date contact information, we may provide notice in a legally acceptable alternative form.
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
You have the right to:
Get a copy of your PHI. You can ask to see or obtain an electronic or paper copy of the PHI that we maintain about you.
Ask us to correct your medical record. You may ask us to correct or amend PHI that we maintain about you that you think is incorrect or inaccurate
Ask us to limit what we use or share. You have the right to ask us to limit what we use or share about your PHI. You can contact us and request us not to use or share certain PHI for treatment, payment, or operations or with certain persons involved in your care. We may require that you submit this request in writing. For these requests:
We are not required to agree;
We may say “no” if it would affect your care; but
We will agree not to disclose information to a health plan for purposes of payment or health care operations if the requested restriction concerns a health care item or service for which you or another person, other than the health plan, paid in full out-of-pocket, unless it is otherwise required by law.
Get a list of those with whom we’ve shared your PHI. You have the right to request an accounting of certain PHI disclosures that we have made. For these requests:
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures, such as any you asked us to make; and
We will provide one accounting a year for free, but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your PHI.
Request confidential communications. You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or at a specific address. For these requests:
You must specify how or where you wish to be contacted; and
We will accommodate reasonable requests.
Make a complaint. You have the right to complain if you feel we have violated your rights. We will not retaliate against you for filing a complaint. You may either file a complaint:
Directly with us by contacting info@conscious.health; or
With the Office for Civil Rights at the US Department of Health and Human Services.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, please contact us and we will make reasonable efforts to follow your instructions.
In these cases, you have both the right and choice to tell us whether to:
Share information, such as your PHI, general condition, or location, with your family, close friends, or others involved in your care.
Share information in a disaster relief situation, such as to a relief organization to assist with locating or notifying your family, close friends, or others involved in your care.
If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest, according to our best judgment. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we will not share your information unless you give us your written permission:
Marketing purposes.
Other uses and disclosures not described in this Notice.
You may revoke your authorization at any time, but it will not affect information that we already used and disclosed.
In the case of fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
Uses and Disclosures of Your PHI
The law permits or requires us to use or disclose your PHI for various reasons, which we explain in this Notice. We have included some examples, but we have not listed every permissible use or disclosure. When using or disclosing PHI or requesting your PHI from another source, we will make reasonable efforts to limit our use, disclosure, or request about your PHI to the minimum we need to accomplish our intended purpose. PHI that the law permits or requires us to disclose may be further shared by recipients and is no longer protected by law or the safeguards and restrictions in place when it is in our possession.
Uses and Disclosures for Treatment, Payment, or Health Care Operations
Treatment. We may use or disclose your PHI and share it with other professionals who are treating you, including doctors, nurses, technicians, medical students, or hospital personnel involved in your care. For example, we might disclose information about your overall health condition to physicians who are treating you for a specific injury or condition.
Billing and payment. We may use and disclose your PHI to bill and get payment from health plans or others. For example, we share your PHI with your health insurance plan so it will pay for the services you receive.
Running our organization. We may use and disclose your PHI to run our practice, improve your care, and contact you when necessary. For example, we may use your PHI to manage the services and treatment you receive or to monitor the quality of our health care services.
Other Uses and Disclosures
We may share your information in other ways, usually for public health or research purposes or to contribute to the public good. For more information on permitted uses and disclosures, see www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. For example, these other uses and disclosures may involve:
Our business associates. We may use and disclose your PHI to outside persons or entities that perform services on our behalf, such as auditing, legal, or transcription. The law requires our business associates and their subcontractors to protect your PHI in the same way we do. We also contractually require these parties to use and disclose your PHI only as permitted and to appropriately safeguard your PHI.
Complying with the law. For example, we will share your PHI if the Department of Health and Human Services requires it when investigating our compliance with privacy laws.
Helping with public health and safety issues. For example, we may share your PHI to:
Report injuries, births, and deaths;
Prevent disease;
Report adverse reactions to medications or medical device product defects;
Report suspected child neglect or abuse, or domestic violence; or
Avert a serious threat to public health or safety.
Responding to legal actions. For example, we may share your PHI to respond to:
A court or administrative order or subpoena;
Discovery request; or
Another lawful process.
Report suspected child neglect or abuse, or domestic violence; or
Avert a serious threat to public health or safety.
However, in many situations we are prohibited from sharing, and will not share, your PHI for investigations or legal actions concerning reproductive health care access and services where that care is lawful as provided. For example, the law prohibits us from using or disclosing your reproductive health care-related PHI in many instances to:
Respond to investigation requests, court orders, or subpoenas seeking information about or imposing liability on any person for seeking, obtaining, providing, or facilitating lawfully provided reproductive health care; or
identify any person that is subject to a criminal, civil, or administrative investigation or legal action, including any in law enforcement investigations, criminal prosecutions, family law proceedings, or state licensure proceedings, for seeking, obtaining, providing, or facilitating lawfully provided reproductive health care.
Some examples of seeking, obtaining, providing, or facilitating reproductive health care include: using reproductive health care; performing, furnishing, or paying for reproductive health care; providing information about reproductive health care; arranging, insuring, administering, providing coverage for, approving, or counseling about reproductive health care; or attempting any of these activities.
For more information on these prohibited uses and disclosures and when the prohibition applies, see https://www.hhs.gov/hipaa/for-professionals/special-topics/reproductive-health/final-rule-fact-sheet/index.html.
Research. For example, we may share your PHI for some types of health research that do not require your authorization, such as if an institutional review board has waived the written authorization requirement because the disclosure only involves minimal privacy risks.
Working with medical examiners or funeral directors. For example, we may share PHI with coroners, medical examiners, or funeral directors when an individual dies.
Responding to organ and tissue donation requests. For example, we may share your PHI to arrange an authorized organ or tissue donation from you or a transplant for you.
Addressing workers’ compensation, law enforcement, or other government requests. For example, we may use and disclose your PHI for:
Workers’ compensation claims;
Health oversight activities by federal or state agencies;
Law enforcement purposes or with a law enforcement official; or
Specialized government functions, such as military and veterans’ activities, national security and intelligence, presidential protective services, or medical suitability.
Reproductive Health Care PHI Uses and Disclosures Requiring an Attestation
By law, if we collect, receive, or maintain PHI that is potentially related to your reproductive health care, in some cases we must obtain an attestation from PHI recipients that they will not use or share that PHI for a purpose prohibited by law. For example, these situations may involve:
Health oversight activities. For example, we may share your reproductive health care-related PHI in some situations for health oversight agency audits or inspections, civil or criminal investigations or proceedings, or licensure actions.
Judicial and administrative proceedings. For example, we may share your reproductive health care-related PHI in some situations in response to a court or administrative order, subpoena, or discovery request.
Law enforcement purposes. For example, we may share your reproductive health care-related PHI in some situations for law enforcement purposes, including in response to a court-ordered warrant or a law enforcement official’s request for information about a victim of a crime.
Coroners or medical examiners. For example, we may share your reproductive health care-related PHI in some situations to a coroner or medical examiner to identify a deceased person, determine cause of death, or other duties as authorized by law.